No surprises before payment

GEN Z Dating is in pre-launch and does not currently accept live payments. This policy describes the principles that will apply when paid bookings become available.

Before payment

The checkout will show the venue, date and time, total deposit, each person’s share, cancellation deadline and any venue-specific restrictions before confirmation.

Cancellations

Where a booking is cancelled within the displayed free-cancellation window, eligible amounts will be returned to the original payment method. Late cancellations, no-shows, completed services and non-refundable venue charges may not be refundable when clearly disclosed before payment.

Failed or duplicate payments

A failed payment will not confirm a booking. Confirmed duplicate charges or payments collected without a corresponding booking will be investigated and, when verified, refunded to the original payment method.

Processing time

Approved refunds will be initiated promptly. Banks and payment providers may require additional business days to display the credit. The confirmation message will state the expected timeline and reference information.

Disputes

Email genzdating.support@gmail.com with the account email and booking reference. Never send card numbers, UPI PINs, passwords or OTPs. We aim to acknowledge payment support requests within two business days.

Last updated: 31 July 2026